Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after your order is placed. You will receive a confirmation email once your order has been processed and shipped.

Please note that processing time is separate from shipping time.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery dates are provided as a guideline and are not guaranteed.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Restrictions

At this time, we ship within the contiguous United States only.
We do not currently ship to Canada, Puerto Rico, Alaska, or Hawaii.

Oversized & Overweight Items

Some items may be considered oversized or overweight due to their size or weight.

Additional shipping charges may apply
If applicable, you will receive an email with a separate invoice for the additional shipping costs
Orders requiring additional shipping fees will ship once the invoice has been paid

If you have questions about shipping costs for a specific item, please contact us prior to placing your order.

Delays & Carrier Issues

Rowen & Co is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control. Once an order has been handed off to the carrier, delivery timing is managed by the shipping provider.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.